Booking an Appointment

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Our practitioners see patients on an appointment only basis, if you are experiencing problems, please call our clinic and we will arrange for you to see a practitioner as soon as possible.

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If you have not been to Radiant Chi before, please ensure your booking request is for an 'Initial' for your first visit when viewing online or calling; using the online booking function will allow you to view availability times with our practitioners, but to make an initial booking you must contact our Reception directly, this is to confirm and ensure adequate time is allowed for your important initial consultation and treatment and that you are allocated the best practitioner for your concerns.  Please be aware that when making an initial booking, there may be wait times to get in with our busy practitioners, so planning ahead is encouraged or we are always happy to place you on a waitlist for late cancellations slots that come up often.  

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We offer concession rates for full time students, seniors and Centrelink cardholders, please contact us for more details on reduced fee schedules. 

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Discounted concession rates are not applicable for  Seniors / Centrelink cardholders in the evening slots (after 4pm) or Saturdays, you are asked to come during the week days between 9.30 am to 4.00pm, if you wish to come during our high demand slots (weekend/late appointment) then concession discounts won't be applied. Sorry for this inconvenience.  

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Payment options include EFTPOS or Cash at completion of service.  Health fund cards are accepted and can be processed via our HICAPS facilities, leaving you with only the gap to pay.  Please check with your health insurance provider for your rebate schedule based on your cover, we are unable to provide details of these rebates for you as individual funds have many criteria that needs to be discussed directly with your provider.  

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Credit Card details are required at time of initial booking, to hold your appointment and to allow for charges for no show or last minute cancellation, as per the below policies; nothing will be charged to your card under any other circumstances. Your fees for service are only taken after your appointment. 

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To make an appointment:

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Call: (08) 6204 7211

Text: 0483 904 979

Email: info@radiantchi.com.au

You can also use our contact form or use the online booking tool.

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If the appointment time you seek isn't available via online, do pop us a message or call us and we will do our best to accommodate, especially urgent appointment's.  We are also always happy to add you to the waitlist for your preferred days if appointments are not available at your convenient time, as they often do become available with cancellations closer to the time.  

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If you need to speak to Natalie (Owner Radiant Chi) at any time directly, she can be contacted via the above clinic number, or via her mobile 0405 657 626

Please be aware her clinic days Tues, Wed, Fri & Sat are often busy with back to back patients, so texting or leaving a voicemail is encouraged. 

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Cancellation Policy

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If you are unable to keep your appointment, please let us know as soon as possible.  We are always happy to reschedule with adequate notice, but we do maintain a  24hrs notice period for all changes or cancellations, 48hrs noticed is needed on Saturdays and Mondays.  Cancellation fees will be applied when the adequate notice isn't given or in the event of no shows; this fee ranges from $45 for subsequent bookings, to $75 for longer appointments or initial bookings.  We do have a busy clinic and often appointments are difficult to find, so to avoid disappointment with asking to reschedule, do take the time to review your appointment time and commitments when making your booking. 

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Pricing Schedule

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Treatments

Chinese Medicine (Acupuncture) Long Consultation & Treatment - Initial $150

(for multiple system disorders or conditions (including inflammatory conditions), chronic illnesses, immune/autoimmune conditions, mental health, digestive health, fertility (men/women) or hormonal health)

Chinese Medicine (Acupuncture) Standard Consultation & Treatment - Initial  $125

(for musculoskeletal pain, stress management, general wellbeing, emotional support and pregnancy care)

Chinese Medicine (Acupuncture) Treatment (all conditions) - Subsequent $90 ($95 as of 1st Oct, 2024)

Add a 30 minute Tui Na Massage to your Acupuncture treatment  Add +$60

 

Pediatric Acupuncture (Acupuncture, Shonishin, Laser or Tui Na) - Initial  $105

Pediatric Acupuncture (Acupuncture, Shonishin, Laser or Tui Na) - Subsequent  $80 ($85 as of 1st Oct, 2024)

(6 weeks to 16 years) 

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Facial & Cosmetic Acupuncture Deluxe Facial Treatment - Initial $180

Facial & Cosmetic Acupuncture Deluxe Facial Treatment - Subsequent $145

(6 week course of treatment recommended, see packages below)

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Packages

Pre and Post IVF Transfer Package (2 Sessions within 48hrs) $150 ($160 as of 1st Oct, 2024)  

Acupuncture 4 pack - Subsequent $330 ($350 as of 1st Oct, 2024)

Acupuncture 10 pack - Subsequent $800 ($850 as of 1st Oct, 2024)

Facial & Cosmetic Acupuncture 5 pack - Subsequent $675

Acupuncture & Tui Na Massage 5 pack - Subsequent $700

 

Please ask about our concession rates & concession packages at Reception. 

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Please note there will be an increase of subsequent treatments to $95 from 1st October 2024 and packages will be reflective of this change.  

We encourage all our regular patients to plan ahead and take advantage of our packages at the current prices in the coming months.